Privacy Policy

Last updated: July 19, 2025

Been Love Memory ("we", "us", or "our") operates the mobile application ("App"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App and the choices you have associated with that information.

Been Love Memory - Love Counter is committed to respecting the privacy of our users. While using our app, we may collect and use your information to improve the quality of our services and deliver the best possible experience. We do everything we can to protect your information and ensure compliance with security and privacy regulations.

Please read this detailed Privacy Policy to understand what information we collect and how we use it. By installing and using our app, you agree to this Privacy Policy. If you do not agree, please uninstall and stop using the app.

I. Information Collection and Use

• 1.1 Device information: device name, OS version, display resolution, user events, and app version.
• 1.2 Error logs while using the app.
• 1.3 Personal email feedback.
• 1.4 Location data, avatar images, wallpapers via camera or device gallery.

• 1.1: To improve app quality, monitor usage trends, and notify users about updates and new features.
• 1.2: To detect and fix bugs promptly.
• 1.3: To respond to user feedback and provide support.
• 1.4: To enable app features like displaying avatars or location-based functions.

II. How We Collect Data

• Users are asked to grant permissions (CAMERA, STORAGE, LOCATION) before using the app. You may refuse to grant these permissions.
• Information in 1.1 is collected when you install and use the app.
• Information in 1.2 and 1.3 is only collected if you send feedback via email from within the app.
• Names, nicknames, avatars, and love dates are not collected by us — they are stored locally on your device.
• Location data is used to display friend proximity and to deliver relevant features in your language and region.

III. Information Security

• We do not use your information for illegal, unauthorized, or spam purposes.
• Our app may offer a PIN lock to prevent unauthorized access.
• If you log in with Facebook to share photos, we use Facebook’s official SDK — we never use third-party apps to hijack accounts or steal user data.

IV. User Responsibilities

• Install and use the app only after reading and agreeing to this Privacy Policy.
• Information in 1.2 and 1.3 is provided voluntarily by users — please consider this before submitting feedback.
• Information in 1.4 is only collected when you actively use the app features that require it.
• Users must not misuse the app for illegal, fraudulent, or spam activities.

V. How to Request Data Deletion

There are two ways to delete your user data:

1. Method 1: Completely uninstall the app from your device.
2. Method 2:
   1. Go to Settings > Apps on your device.
   2. Select Been Love Memory.
   3. Tap Storage.
   4. Tap Clear Data.

VI. Changes to This Policy

Any changes to our policy will be updated here at the beginning of this document. Please check regularly to stay informed of updates.

VII. Contact Us

Email support: beenlovememory.app@gmail.com

Additional Privacy Policy for New Features: View here